Privacy Policy

When you register, we collect the account details you provide, including your name, work email, company name, Tax Registration Number (TRN) and trade licence details.

When you create, upload or sync invoices, we process the invoice content (buyer and seller details, line items, amounts and tax data) so we can validate and transmit them.

We also collect technical information automatically, such as device and browser type, IP address and usage activity, to keep the service secure and reliable.

To provide the service: creating, validating, sending and tracking your e-invoices.

To generate compliant PINT AE (UBL 2.1) documents and pass them to our accredited service provider for delivery and reporting.

To provide support, send service notifications, prevent fraud and meet our legal obligations. We never sell your personal or business data.

The service prepares your invoices and hands them to a partner Accredited Service Provider (ASP), which routes them over the Peppol network and reports the required tax data to the UAE Federal Tax Authority (FTA).

We are a software provider, not an ASP. We do not connect to the Peppol network or the FTA directly, and we are not government-endorsed.

Your data is hosted on infrastructure located in the United Arab Emirates.

In line with the UAE e-invoicing mandate, issued invoices are archived for at least five years. We keep other personal data only for as long as needed to provide the service or to meet legal requirements.

We share data only with the providers that help us run the service, such as our ASP partner and hosting provider, under appropriate confidentiality and data-protection terms.

We may disclose information where required by law, regulation or a valid legal request.

We protect your data with encryption in transit and at rest, strict access controls and regular security reviews. No system is perfectly secure, but we work continuously to safeguard your information.

You may request access to, correction of, or deletion of your personal data, and you may object to certain processing.

Some data, such as archived invoices, must be retained to meet legal obligations and cannot be deleted before the required period ends. To exercise your rights, contact us using the details below.

We use essential cookies to keep you signed in and the service working. Where enabled, we use privacy-respecting analytics to understand usage; these are optional and, where required, used only with your consent.

We may update this policy from time to time. When we make material changes, we will update the date shown above and, where appropriate, notify you.